{"id":27750,"date":"2022-06-22T15:33:43","date_gmt":"2022-06-22T20:33:43","guid":{"rendered":"https:\/\/dreamy.tours\/libro-reclamacion\/"},"modified":"2023-08-04T16:41:39","modified_gmt":"2023-08-04T21:41:39","slug":"livro-reclamacoes","status":"publish","type":"page","link":"https:\/\/dreamy.tours\/pt-br\/livro-reclamacoes\/","title":{"rendered":"Livro de Reclama\u00e7\u00f5es"},"content":{"rendered":"\n<p>Caros utilizadores, o Livro de Reclama\u00e7\u00f5es destina-se exclusivamente \u00e0 insatisfa\u00e7\u00e3o ou desacordo do utilizador relativamente a um servi\u00e7o prestado pela DREAMY TOURS. Os campos que se apresentam s\u00e3o de preenchimento obrigat\u00f3rio para poder efetuar a sua reclama\u00e7\u00e3o.<\/p>\n\n\n\n<p class=\"has-white-color has-text-color has-background\" style=\"background-color:#eb6446;font-size:14px\">&#8220;Em conformidade com o disposto no C\u00f3digo de Defesa e Protec\u00e7\u00e3o do Consumidor, este estabelecimento tem \u00e0 sua disposi\u00e7\u00e3o um Livro de Reclama\u00e7\u00f5es. Solicite-o para registar uma reclama\u00e7\u00e3o ou reclama\u00e7\u00e3o&#8221;<\/p>\n\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f27768-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"27768\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/pt-br\/wp-json\/wp\/v2\/pages\/27750#wpcf7-f27768-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"27768\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f27768-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"shadow formu\">\n\t\t\t\t\t\t\t\t  <div class=\"px-4 py-5 bg-white sm:p-6\">\n                                                                           <h4>IDENTIFICA\u00c7\u00c3O DO CONSUMIDOR RECLAMANTE <\/h4>\n\t\t\t\t\t\t\t\t\t\t<div class=\"grid grid-cols-2 gap-5\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"forin px-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label>NOMES <\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"Names\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Names\" \/><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n                                                                                          <div class=\"forin px-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label>PAIS - CIDADE <\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"domicilio\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"domicilio\" \/><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n                                                                                         <div class=\"forin px-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label>N\u00ba DO DOCUMENTO DNI \/ PASSAPORTE <\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"documento\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"documento\" \/><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n                                                                                         <div class=\"forin px-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label>CORREIO ELETR\u00d4NICO <\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"emails\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"emails\" \/><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n                                                                                         \n\t\t\t\t\t\t\t\t\t\t\t<div class=\"forin px-2\">\n\t\t\t\t\t\t\t\t\t\t\t        <label>TELEFONE <\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t[whatsappn]\n\t\t\t\t\t\t\t\t\t\t\t<\/div>    \n                                                                                \n\t\t\t\t\t\t\t\t               \t<\/div>\n<hr class=\"my-3\">\n                                                                                  <div class=\"grid grid-cols-1 gap-5\">\n                                                                                       <div class=\"forin px-2\">\n\t\t\t\t\t\t\t\t\t\t\t        <label>VOC\u00ca \u00c9 MENOR DE IDADE?:<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"menor\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"menor\" value=\"No\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"menor\" value=\"Si\" \/><span class=\"wpcf7-list-item-label\">Si<\/span><\/label><\/span><\/span><\/span>\n                                                                                                 \n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n                                                                                         <div class=\"forin px-2\">\n\t\t\t\t\t\t\t\t\t\t\t        <label>DADOS DO PAI, M\u00c3E OU AUTOR<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"padre_madre\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"padre_madre\" \/><\/span> \n\t\t\t\t\t\t\t\t\t\t\t<\/div> \n                                                                                <\/div>\n                                                                               <hr class=\"my-3\">\n                                                                                <h4>MANIFESTO DE RECLAMA\u00c7\u00c3O DO CONSUMIDOR <\/h4>\n                                                                                     <div class=\"grid grid-cols-2 gap-5\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"forin px-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t <label>TIPO:<\/label>\n                                                                                                  <span class=\"wpcf7-form-control-wrap\" data-name=\"tipo\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"tipo\" value=\"REIVINDICA\u00c7\u00c3O\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">REIVINDICA\u00c7\u00c3O<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"tipo\" value=\"RECLAMA\u00c7\u00c3O\" \/><span class=\"wpcf7-list-item-label\">RECLAMA\u00c7\u00c3O<\/span><\/label><\/span><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\t               \t<\/div>\n                                                                  <hr class=\"my-3\">\n                                                                   <div class=\"grid grid-cols-1 gap-5\">\n                                                                        <div class=\"forin p-2\">\n\t\t\t\t\t\t\t\t\t\t\t<label>DETALHES DA REIVINDICA\u00c7\u00c3O OU RECLAMA\u00c7\u00c3O<\/label>\n                                                                                        <span class=\"wpcf7-form-control-wrap\" data-name=\"Messages\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"Messages\"><\/textarea><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\n                                                                  <\/div> \n\t\t\t\t\t\t\t\t\t<div class=\"px-3 w-52\">\n                                                                                  <input class=\"wpcf7-form-control wpcf7-submit has-spinner send_dreamy\" type=\"submit\" value=\"ENVIAR\" \/>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Caros utilizadores, o Livro de Reclama\u00e7\u00f5es destina-se exclusivamente \u00e0 insatisfa\u00e7\u00e3o ou desacordo do utilizador relativamente a um servi\u00e7o 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