{"id":27749,"date":"2022-06-22T15:33:43","date_gmt":"2022-06-22T20:33:43","guid":{"rendered":"https:\/\/dreamy.tours\/libro-reclamacion\/"},"modified":"2023-08-04T16:31:29","modified_gmt":"2023-08-04T21:31:29","slug":"complaints-book","status":"publish","type":"page","link":"https:\/\/dreamy.tours\/en\/complaints-book\/","title":{"rendered":"Complaints book"},"content":{"rendered":"\n<p>Dear users, the Claims Book is exclusively for the dissatisfaction or disagreement of the user regarding a service provided by DREAMY TOURS. The fields that are presented are mandatory to be able to make your claim.<\/p>\n\n\n\n<p class=\"has-white-color has-text-color has-background\" style=\"background-color:#eb6446;font-size:14px\">&#8220;In accordance with the provisions of the Consumer Protection and Defense Code, this establishment has a Complaints Book at your disposal. Request it to register a complaint or claim&#8221;<\/p>\n\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f27746-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"27746\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/27749#wpcf7-f27746-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"27746\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f27746-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"shadow formu\">\n\t\t\t\t\t\t\t\t  <div class=\"px-4 py-5 bg-white sm:p-6\">\n                                                                           <h4>IDENTIFICATION OF THE CLAIMING CONSUMER<\/h4>\n\t\t\t\t\t\t\t\t\t\t<div class=\"grid grid-cols-2 gap-5\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"forin px-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label>NAMES <\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"Names\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Names\" \/><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n                                                                                          <div class=\"forin px-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label>COUNTRY - CITY <\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"domicilio\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"domicilio\" \/><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n                                                                                         <div class=\"forin px-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label>DOCUMENT NRO. DNI \/ PASSPORT <\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"documento\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"documento\" \/><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n                                                                                         <div class=\"forin px-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label>EMAILS <\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"emails\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"emails\" \/><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n                                                                                         \n\t\t\t\t\t\t\t\t\t\t\t<div class=\"forin px-2\">\n\t\t\t\t\t\t\t\t\t\t\t        <label>PHONE <\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"Phones\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"Phones\" \/><\/span>  \n\t\t\t\t\t\t\t\t\t\t\t<\/div>    \n                                                                                \n\t\t\t\t\t\t\t\t               \t<\/div>\n<hr class=\"my-3\">\n                                                                                  <div class=\"grid grid-cols-1 gap-5\">\n                                                                                       <div class=\"forin px-2\">\n\t\t\t\t\t\t\t\t\t\t\t        <label>YOU ARE UNDERAGE?:<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"menor\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"menor\" value=\"No\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"menor\" value=\"Si\" \/><span class=\"wpcf7-list-item-label\">Si<\/span><\/label><\/span><\/span><\/span>\n                                                                                                 \n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n                                                                                         <div class=\"forin px-2\">\n\t\t\t\t\t\t\t\t\t\t\t        <label>DATA OF THE FATHER, MOTHER OR AUTHOR<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"padre_madre\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"padre_madre\" \/><\/span> \n\t\t\t\t\t\t\t\t\t\t\t<\/div> \n                                                                                <\/div>\n                                                                               <hr class=\"my-3\">\n                                                                                <h4>CLAIMING CONSUMER MANIFESTO<\/h4>\n                                                                                     <div class=\"grid grid-cols-2 gap-5\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"forin px-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t <label>TYPE:<\/label>\n                                                                                                  <span class=\"wpcf7-form-control-wrap\" data-name=\"tipo\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"tipo\" value=\"CLAIM\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">CLAIM<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"tipo\" value=\"COMPLAINT\" \/><span class=\"wpcf7-list-item-label\">COMPLAINT<\/span><\/label><\/span><\/span><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\t               \t<\/div>\n                                                                  <hr class=\"my-3\">\n                                                                   <div class=\"grid grid-cols-1 gap-5\">\n                                                                        <div class=\"forin p-2\">\n\t\t\t\t\t\t\t\t\t\t\t<label>DETAILS OF THE CLAIM OR COMPLAINT<\/label>\n                                                                                        <span class=\"wpcf7-form-control-wrap\" data-name=\"Messages\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"Messages\"><\/textarea><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\n                                                                  <\/div> 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The field&#8230;<\/p>\n","protected":false},"author":1,"featured_media":22328,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"class_list":["post-27749","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.4 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Complaints book - Dreamy Tours Complaints book<\/title>\n<meta name=\"description\" content=\"Dear users, the Claims Book is exclusively for the dissatisfaction or disagreement of the user regarding a service provided by DREAMY TOURS.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dreamy.tours\/en\/complaints-book\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complaints book\" \/>\n<meta property=\"og:description\" content=\"Dear users, the Claims Book is exclusively for the dissatisfaction or disagreement of the user regarding a service provided by DREAMY TOURS.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dreamy.tours\/en\/complaints-book\/\" \/>\n<meta property=\"og:site_name\" content=\"Dreamy Tours\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/dreamytours\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-04T21:31:29+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/dreamy.tours\/wp-content\/uploads\/2022\/06\/libro-reclamos.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1900\" \/>\n\t<meta property=\"og:image:height\" content=\"350\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Dreamy_tours\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/dreamy.tours\\\/en\\\/complaints-book\\\/\",\"url\":\"https:\\\/\\\/dreamy.tours\\\/en\\\/complaints-book\\\/\",\"name\":\"Complaints book - 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